Return Policy

  • Returns or exchanges must be made within 7 days of receiving the item. There will be no exceptions for returns requested after this time.
  • Please email returns@myellement.com to request a return shipping label and instructions on how to return.
  • Returns are accepted for store credit only.  Once your return is processed, you will be notified and receive online store credit. 
  • Original shipping charges are non-refundable.
  • Sale items and accessories & any sales with a discount of 30% or higher are final sale & cannot be returned. Any sale items or accessories returned, will not be processed. If you wish to have this item returned back to you, a $10 return fee will incur.
  • All merchandise must be returned unworn, unwashed, and in original condition with tags attached. If items have makeup, deodorant, or other stains/odors, you will not be given credit and items will be sent back for a $10 return fee.